Shipping policy

Where we ship: We ship worldwide. Primary markets are the US, UK, Canada, Australia and Germany. We accept orders from most countries globally.

Processing time: All orders are processed within 1 to 3 business days after payment confirmation. You will receive a confirmation email once your order has been dispatched.

Delivery times: Delivery typically takes 8 to 20 business days depending on your location. These are estimates and may vary due to customs processing, public holidays or carrier delays outside our control.

Tracking: Every order includes a tracking number sent to your email after dispatch.

Delays: We are not responsible for delays caused by customs clearance, weather conditions or carrier disruptions. If your order has not arrived within 25 business days contact us and we will investigate immediately.

Lost or missing orders: If your tracking shows delivered but you have not received your order contact us within 7 days and we will resolve it.